- Your customers and potential customers are increasingly demanding assurance that you will meet their information security requirements.
- Responding to these assurance demands requires ever more effort from the security team, which distracts them from their primary mission of protecting the organization.
- Every customer seems to have their own custom security questionnaire they want you to complete, increasing the effort you have to expend to respond to them.
Our Advice
Critical Insight
- Your security program can be a differentiator and help win and retain customers.
- Value rank your customers to right-size the level of effort your security team dedicates to responding to questionnaires.
- SOC 2 or ISO 27001 certification can be an important part of your security marketing, but only if you make the right business case.
Impact and Result
- CISOs need to develop a marketing strategy for their information security program.
- Ensure that your security team dedicates the appropriate amount of effort to sales by value ranking your potential customers and aligning efforts to value.
- Develop a business case for SOC 2 or ISO 27001 to determine if certification makes sense for your organization, and to gain support from key stakeholders.
Satisfy Customer Requirements for Information Security Research & Tools
Start here – read the Executive Brief
Read our concise Executive Brief to find out why you should proactively satisfy customer requirements for information security, review Info-Tech’s methodology, and understand the ways we can support you in completing this project.Besides the small introduction, subscribers and consulting clients within this management domain have access to:
- Satisfy Customer Requirements for Information Security – Phases 1-3
1. Manage customer expectations for information security
Identify your customers’ expectations for security and privacy, value rank your customers to right-size your efforts, and learn how to impress them with your information security program.
- Satisfy Customer Requirements for Information Security – Phase 1: Manage Customer Expectations for Information Security
2. Select a certification path
Decide whether to obtain SOC 2 or ISO 27001 certification, and build a business case for certification.
- Satisfy Customer Requirements for Information Security – Phase 2: Select a Certification Path
- Security Certification Selection Tool
- Security Certification Business Case Tool
3. Obtain and maintain certification
Develop your certification scope, prepare for the audit, and learn how to maintain your certification over time.
- Satisfy Customer Requirements for Information Security – Phase 3: Obtain and Maintain Certification
Buying Options
Satisfy Customer Requirements for Information Security
€309.50
(Excl. 21% tax)
Client rating
9.0/10 Overall Impact
Cost Savings
$247 Average $ Saved
Days Saved
3 Average Days Saved