The ways you measure success as a business are based on the typical business environment, but during a crisis like a pandemic, the business environment is rapidly changing or significantly different.
Measure what you have the data for and focus on managing the impacts to your employees, customers, and suppliers. Be willing to make decisions based on imperfect data. Don’t forget to keep an eye on the long-term objectives and remember that how you act now can reflect on your business for years to come.
Use Info-Tech’s approach to:
Besides the small introduction, subscribers and consulting clients within this management domain have access to:
Identify the short-term goals for your organization and reconsider your long-term objectives.
Determine your tool for data collection and your data requirements and collect initial data.
Determine the appropriate cadence for reviewing the dashboard and action planning.