Complication
Insights
Besides the small introduction, subscribers and consulting clients within this management domain have access to:
Reveal the opportunities to heighten the user experience of your website through a deep understanding of the behaviors, emotions, and needs of your end users in order to design a receptive and valuable website.
Design a satisfying and receptive website by leveraging industry best practices and modern UX trends and ensuring the website is supported with reliable and scalable data and infrastructure.
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
List the business objectives of your website.
Describe your user personas, use cases, and user workflow.
Identify current UX issues through simulations, website design, and system reviews.
Strong understanding of the business goals of your website.
Knowledge of the behaviors and needs of your website’s users.
Realization of the root causes behind the UX issues of your website.
1.1 Define the business objectives for the website you want to optimize
1.2 Define your end-user personas and map them to use cases
1.3 Build your website user workflow
1.4 Conduct a SWOT analysis of your website to drive out UX issues
1.5 Gauge the UX competencies of your web development team
1.6 Simulate your user workflow to identify the steps driving down UX
1.7 Assess the composition and construction of your website
1.8 Understand the execution of your website with a system architecture
1.9 Pinpoint the technical reason behind your UX issues
1.10 Clarify and prioritize your UX issues
Business objectives
End-user personas and use cases
User workflows
Website SWOT analysis
UX competency assessment
User workflow simulation
Website design assessment
Current state of web system architecture
Gap analysis of web system architecture
Prioritized UX issues
Design wireframes and storyboards to be aligned to high priority use cases.
Design a web system architecture that can sufficiently support the website.
Identify UX metrics to gauge the success of the website.
Establish a website design process flow.
Implementation of key design elements and website functions that users will find stimulating and valuable.
Optimized web system architecture to better support the website.
Website design process aligned to your current context.
Rollout plan for your UX optimization initiatives.
2.1 Define the roles of your UX development team
2.2 Build your wireframes and user storyboards
2.3 Design the target state of your web environment
2.4 List your UX metrics
2.5 Draw your website design process flow
2.6 Define your UX optimization roadmap
2.7 Identify and engage your stakeholders
Roles of UX development team
Wireframes and user storyboards
Target state of web system architecture
List of UX metrics
List of your suppliers, inputs, processes, outputs, and customers
Website design process flow
UX optimization rollout roadmap