Improve IT Operations With AI and ML
€69.98
(Excl. 21% tax)
- Many IT departments experience difficulty with meeting the business' expectations for service delivery on a regular basis.
- Despite significant investment in improving various areas of IT operations, you still feel like you’re constantly firefighting.
- To tackle these issues, businesses tend to invest in purchasing multiple solutions. This not only complicates their IT operations, but also, in some cases, deteriorates functionality.
Our Advice
Critical Insight
- To leverage AI capabilities, you first need to assess the current state of your IT operations and know what your priorities are.
- Contemplate use cases that will get the most benefit from automation and start with processes that you are relatively comfortable handling.
- Analyze your initial plan to identify easy wins, then expand your AIOps.
Impact and Result
- Perform a current state assessment to spot which areas within your operations management are the least mature and causing you the most grief. Identify which functional areas within operations management need to be prioritized for improvement.
- Make a shortlist of use cases that will get the most benefit from AI-based technology.
- Prepare a plan to deploy AI capabilities to improve your IT operations.
Improve IT Operations With AI and ML Research & Tools
Start here – read the Executive Brief
Read our concise Executive Brief to find out about the latest improvements in AIOps and how these can help you improve your IT operations. Review Info-Tech’s methodology and understand the four ways we can support you in completing this project.Besides the small introduction, subscribers and consulting clients within this management domain have access to:
- Improve IT Operations With AI and ML – Phases 1-3
1. Assess the current state of IT operations management
Identify where your organization currently stands in its operations management practices.
- AIOps Project Summary Template
- AIOps Prerequisites Assessment Tool
2. Identify initiatives that align with operations requirements
Recognize the benefits of AI and ML for your business. Determine the necessary roles and responsibilities for potential initiatives, then develop and assess your shortlist.
- AIOps RACI Template
- AIOps Shortlisting Tool
3. Develop the AI roadmap
Analyze your ROI for AIOps and create an action plan. Communicate your AI and ML initiatives to stakeholders to obtain their support.
- AIOps ROI Calculator
- AIOps Roadmap Tool
- AIOps Communications Plan Template