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Improve Incident and Problem Management
Improve Incident and Problem Management
€309.50
(Excl. 21% tax)
  • IT infrastructure managers have conflicting accountabilities. It can be difficult to fight fires as they appear while engaging in systematic fire prevention.
  • Repetitive interruptions erode faith in IT. If incidents recur consistently, why should the business trust IT to resolve them?
IT Risk Management · IT Leadership & Strategy implementation · Operational Management · Service Delivery · Organizational Management · Process Improvements · ITIL, CORM, Agile · Cost Control · Business Process Analysis · Technology Development · Project Implementation · International Coordination · In & Outsourcing · Customer Care · Multilingual: Dutch, English, French, German, Japanese · Entrepreneur
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Gert Taeymans bv
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