Info-Tech Quarterly Research Agenda Outcomes Q2-Q3 2023



At Info-Tech, we take pride in our research and have established the most rigorous publication standards in the industry. However, we understand that engaging with all our analysts to gauge the future may not always be possible. Hence, we have curated some compelling recently published research along with forthcoming research insights to assist you in navigating the next quarter.

Our Advice

Critical Insight

We offer a quarterly Research Agenda Outcomes deck that thoroughly summarizes our recently published research, supplying decision makers with valuable insights and best practices to make informed and effective decisions. Our research is supported by our team of seasoned analysts with decades of experience in the IT industry.

By leveraging our research, you can stay updated with the latest trends and technologies, giving you an edge over the competition and ensuring the optimal performance of your IT department. This way, you can make confident decisions that lead to remarkable success and improved outcomes.

Impact and Result

  • Enhance preparedness for future market trends and developments: Keep up to date with the newest trends and advancements in the IT sector to be better prepared for the future.
  • Enhance your decision making: Acquire valuable information and insights to make better-informed, confident decisions.
  • Promote innovation: Foster creativity, explore novel perspectives, drive innovation, and create new products or services.

Info-Tech Quarterly Research Agenda Outcomes Q2/Q3 2023 Research & Tools

Besides the small introduction, subscribers and consulting clients within this management domain have access to:

1. Info-Tech Quarterly Research Agenda Q3 2023 Deck – An overview of our Research Agenda Outcome for Q2 and Q3 of 2023.

A guide to our top research published to date for 2023 (Q2/Q3).

  • Info-Tech Quarterly Research Agenda Outcomes for Q2/Q3 2023
[infographic]

Further reading

Featured Research Projects 2023 (Q2/Q3)

“Here are my selections for the top research projects of the last quarter.”

Photo of Gord Harrison, Head of Research & Advisory, Info-Tech Research Group.

Gord Harrison
Head of Research & Advisory
Info-Tech Research Group

CIO

01
Build Your Generative AI Roadmap

Generative AI is here, and it's time to find its best uses – systematically and responsibly.

02
CIO Priorities 2023

Engage cross-functional leadership to seize opportunity while protecting the organization from volatility.

03
Build an IT Risk Taxonomy

If integrated risk is your destination, your IT risk taxonomy is the road to get you there.

04
Navigate the Digital ID Ecosystem to Enhance Customer Experience

Beyond the hype: How it can help you become more customer-focused?

05
Effective IT Communications

Generative AI is here, and it's time to find its best uses – systematically and responsibly.

06
Develop a Targeted Flexible Work Program for IT

Select flexible work options that balance organizational and employee needs to drive engagement and improve attraction and retention.

07
Effectively Manage CxO Relations

Make relationship management a daily habit with a personalized action plan.

08
Establish High-Value IT Performance Dashboards and Metrics

Spend less time struggling with visuals and more time communicating about what matters to your executives.

Applications

09
Build Your Enterprise Application Implementation Playbook

Your implementation doesn't start with technology but with an effective plan that the team can align on.

10
Develop Your Value-First Business Process Automation Strategy

As you scale your business automations, focus on what matters most.

11
Manage Requirements in an Agile Environment

Agile and requirements management are complementary, not competitors.

Security

12
Assess Your Cybersecurity Insurance Policy

Adapt to changes in the cyber insurance market.

13
Design and Implement a Business-Aligned Security Program

Focus first on business value.

Infrastructure & Operations

14
Automate IT Asset Data Collection

Acquire and use discovery tools wisely to populate, update, and validate the data in your ITAM database.

Industry | Retail

15
Leveraging AI to Create Meaningful Insights and Visibility in Retail

AI prominence across the enterprise value chain.

Industry | Education

16
Understand the Implications of Generative AI in Education

Bans aren't the answer, but what is?

Industry | Wholesale

17
Wholesale Industry Business Reference Architecture

Business capability maps, value streams, and strategy maps for the wholesale industry.

Industry | Retail Banking

18
Mainframe Modernization for Retail Banking

A strategy for modernizing mainframe systems to meet the needs of modern retail banking.

Industry | Utilities

19
Data Analytics Use Cases for Utilities

Building upon the collective wisdom for the art of the possible.

Build Your Generative AI Roadmap

Generative AI is here, and it's time to find its best uses – systematically and responsibly.

CIO
Strategy & Governance

Photo of Bill Wong, Principal Research Director, Info-Tech Research Group.

Bill Wong
Principal Research Director

Download this research or book an analyst call on this topic

Sample of the 'Build Your Generative AI Roadmap' research.

Sample of the 'Build Your Generative AI Roadmap' research.

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CIO Priorities 2023

Engage cross-functional leadership to seize opportunity while protecting the organization from volatility.

CIO
Strategy & Governance

Photo of Brian Jackson, Principal Research Director, Info-Tech Research Group.

Brian Jackson
Principal Research Director

Download this report or book an analyst call on this topic

Sample of the 'CIO Priorities 2023' report.

Sample of the 'CIO Priorities 2023' report.

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Build an IT Risk Taxonomy

If integrated risk is your destination, your IT risk taxonomy is the road to get you there.

CIO
Strategy & Governance

Photo of Donna Bales, Principal Research Director, Info-Tech Research Group.

Donna Bales
Principal Research Director

Download this research or book an analyst call on this topic

Sample of the 'Build an IT Risk Taxonomy' research.

Sample of the 'Build an IT Risk Taxonomy' research.

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Navigate the Digital ID Ecosystem to Enhance Customer Experience

Beyond the hype: How it can help you become more customer-focused?

CIO
Strategy & Governance

Photo of Manish Jain, Principal Research Director, Info-Tech Research Group.

Manish Jain
Principal Research Director

Download this research or book an analyst call on this topic

Sample of the 'Navigate the Digital ID Ecosystem to Enhance Customer Experience' research.

Sample of the 'Navigate the Digital ID Ecosystem to Enhance Customer Experience' research.

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Effective IT Communications

Empower IT employees to communicate well with any stakeholder across the organization.

CIO
People & Leadership

Photo of Brittany Lutes, Research Director, Info-Tech Research Group.

Brittany Lutes
Research Director

Photo of Diana MacPherson, Senior Research Analyst, Info-Tech Research Group.

Diana MacPherson
Senior Research Analyst

Download this research or book an analyst call on this topic

Effective IT Communications' research.

Sample of the 'Effective IT Communications' research.

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Develop a Targeted Flexible Work Program for IT

Select flexible work options that balance organizational and employee needs to drive engagement and improve attraction and retention.

CIO
People & Leadership

Photo of Jane Kouptsova, Research Director, Info-Tech Research Group.

Jane Kouptsova
Research Director

Download this research or book an analyst call on this topic

Sample of the 'Develop a Targeted Flexible Work Program for IT' research.

Sample of the 'Develop a Targeted Flexible Work Program for IT' research.

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Effectively Manage CxO Relations

Make relationship management a daily habit with a personalized action plan.

CIO
Value & Performance

Photo of Mike Tweedle, Practice Lead, Info-Tech Research Group.

Mike Tweedle
Practice Lead

Download this research or book an analyst call on this topic

Sample of the 'Effectively Manage CxO Relations' research.

Sample of the 'Effectively Manage CxO Relations' research.

Logo for Info-Tech.

Establish High-Value IT Performance Dashboards and Metrics

Spend less time struggling with visuals and more time communicating about what matters to your executives.

CIO
Value & Performance

Photo of Diana MacPherson, Senior Research Analyst, Info-Tech Research Group.

Diana MacPherson
Senior Research Analyst

Download this research or book an analyst call on this topic

Sample of the 'Establish High-Value IT Performance Dashboards and Metrics' research.

Sample of the 'Establish High-Value IT Performance Dashboards and Metrics' research.

Logo for Info-Tech.

Build Your Enterprise Application Implementation Playbook

Your implementation doesn't start with technology but with an effective plan that the team can align on.

Applications
Business Processes

Photo of Ricardo de Oliveira, Research Director, Info-Tech Research Group.

Ricardo de Oliveira
Research Director

Download this research or book an analyst call on this topic

Sample of the 'Build Your Enterprise Application Implementation Playbook' research.

Sample of the 'Build Your Enterprise Application Implementation Playbook' research.

Logo for Info-Tech.

Develop Your Value-First Business Process Automation Strategy

As you scale your business automations, focus on what matters most.

Applications
Business Processes

Photo of Andrew Kum-Seun, Research Director, Info-Tech Research Group.

Andrew Kum-Seun
Research Director

Download this research or book an analyst call on this topic

Sample of the 'Develop Your Value-First Business Process Automation Strategy' research.

Sample of the 'Develop Your Value-First Business Process Automation Strategy' research.

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Manage Requirements in an Agile Environment

Agile and requirements management are complementary, not competitors.

Applications
Application Development

Photo of Vincent Mirabelli, Principal Research Director, Info-Tech Research Group.

Vincent Mirabelli
Principal Research Director

Download this research or book an analyst call on this topic

Sample of the 'Manage Requirements in an Agile Environment' research.

Sample of the 'Manage Requirements in an Agile Environment' research.

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Assess Your Cybersecurity Insurance Policy

Adapt to changes in the cyber insurance market.

Security
Security Risk, Strategy & Governance

Photo of Logan Rohde, Senior Research Analyst, Info-Tech Research Group.

Logan Rohde
Senior Research Analyst

Download this research or book an analyst call on this topic

Sample of the 'Assess Your Cybersecurity Insurance Policy' research.

Sample of the 'Assess Your Cybersecurity Insurance Policy' research.

Logo for Info-Tech.

Design and Implement a Business-Aligned Security Program

Focus first on business value.

Security
Security Risk, Strategy & Governance

Photo of Michel Hébert, Research Director, Info-Tech Research Group.

Michel Hébert
Research Director

Download this research or book an analyst call on this topic

Sample of the 'Design and Implement a Business-Aligned Security Program' research.

Sample of the 'Design and Implement a Business-Aligned Security Program' research.

Logo for Info-Tech.

Automate IT Asset Data Collection

Acquire and use discovery tools wisely to populate, update, and validate the data in your ITAM database.

Infrastructure & Operations
I&O Process Management

Photo of Andrew Sharp, Research Director, Info-Tech Research Group.

Andrew Sharp
Research Director

Download this research or book an analyst call on this topic

Sample of the 'Automate IT Asset Data Collection' research.

Sample of the 'Automate IT Asset Data Collection' research.

Logo for Info-Tech.

Leveraging AI to Create Meaningful Insights and Visibility in Retail

AI prominence across the enterprise value chain.

Industry Coverage
Retail

Photo of Rahul Jaiswal, Principal Research Director, Info-Tech Research Group.

Rahul Jaiswal
Principal Research Director

Download this research or book an analyst call on this topic

Sample of the 'Leveraging AI to Create Meaningful Insights and Visibility in Retail' research.

Sample of the 'Leveraging AI to Create Meaningful Insights and Visibility in Retail' research.

Logo for Info-Tech.

Understand the Implications of Generative AI in Education

Bans aren't the answer, but what is?

Industry Coverage
Education

Photo of Mark Maby, Research Director, Info-Tech Research Group.

Mark Maby
Research Director

Download this research or book an analyst call on this topic

Sample of the 'Understand the Implications of Generative AI in Education' research.

Sample of the 'Understand the Implications of Generative AI in Education' research.

Logo for Info-Tech.

Wholesale Industry Business Reference Architecture

Business capability maps, value streams, and strategy maps for the wholesale industry.

Industry Coverage
Wholesale

Photo of Rahul Jaiswal, Principal Research Director, Info-Tech Research Group.

Rahul Jaiswal
Principal Research Director

Download this research or book an analyst call on this topic

Sample of the 'Wholesale Industry Business Reference Architecture' research.

Sample of the 'Wholesale Industry Business Reference Architecture' research.

Logo for Info-Tech.

Mainframe Modernization for Retail Banking

A strategy for modernizing mainframe systems to meet the needs of modern retail banking.

Industry Coverage
Retail Banking

Photo of David Tomljenovic, Principal Research Director, Info-Tech Research Group.

David Tomljenovic
Principal Research Director

Download this research or book an analyst call on this topic

Sample of the 'Mainframe Modernization for Retail Banking' research.

Sample of the 'Mainframe Modernization for Retail Banking' research.

Logo for Info-Tech.

Data Analytics Use Cases for Utilities

Building upon the collective wisdom for the art of the possible.

Industry Coverage
Utilities

Photo of Jing Wu, Principal Research Director, Info-Tech Research Group.

Jing Wu
Principal Research Director

Download this research or book an analyst call on this topic

Sample of the 'Data Analytics Use Cases for Utilities' research.

Sample of the 'Data Analytics Use Cases for Utilities' research.

Sneak Peaks: Research coming in next quarter!

“Next quarter we have a big lineup of reports and some great new research!”

Photo of Gord Harrison, Head of Research & Advisory, Info-Tech Research Group.

Gord Harrison
Head of Research & Advisory
Info-Tech Research Group

  1. Build MLOps and Engineering for AI and ML

    Enabling you to develop your Engineering and ML Operations to support your current & planned use cases for AI and ML.
  2. Leverage Gen AI to Improve Your Test Automation Strategy

    Enabling you to embed Gen AI to assist your team during testing broader than Gen AI compiling code.
  3. Make Your IT Financial Data Accessible, Reliable, and Usable

    This project will provide a recipe for bringing IT's financial data to a usable state through a series of discovery, standardization, and policy-setting actions.
  4. Implement Integrated AI Governance

    Enabling you to implement best-practice governance principles when implementing Gen AI.
  5. Develop Exponential IT Capabilities

    Enabling you to understand and develop your strategic Exponential IT capabilities.
  6. Build Your AI Strategy and Roadmap

    This project will provide step-by-step guidance in development of your AI strategy with an AI strategy exemplar.
  7. Priorities for Data Leaders in 2024 and Beyond

    This report will detail the top five challenges expected in the upcoming year and how you as the CDAO can tackle them.
  8. Deploy AIOps More Effectively

    This research is designed to assess the process maturity of your IT operations and help identify pain pains and opportunities for AI deployment within your IT operations.
  9. Design Your Edge Computing Architecture

    This research will provide deployment guidelines and roadmap to address your edge computing needs.
  10. Manage Change in the AI-Enabled Enterprise

    Managing change is complex with the disruptive nature of emerging tech like AI. This research will assist you from an organizational change perspective.
  11. Assess the Security and Privacy Impacts of Your AI Vendors

    This research will allow you to enhance transparency, improve risk management, and ensure the security and privacy of data when working with AI vendors.
  12. Prepare Your Board for AI Disruption

    This research will arm you with tools to educate your board on the impact of Gen AI, addressing the potential risks and the potential benefits.

Info-Tech Research Leadership Team

“We have a world-class team of experts focused on providing practical, cutting-edge IT research and advice.”

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Gord Harrison
Head of Research & Advisory
Info-Tech Research Group

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Jack Hakimian
Senior Vice President
Research Development

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Aaron Shum
Vice President
Security & Privacy Research

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Larry Fretz
Vice President
Industry Research

Photo of Mark Tauschek, Vice President, Research Fellowships, Info-Tech Research Group.

Mark Tauschek
Vice President
Research Fellowships

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Tom Zehren
Chief Product Officer

Photo of Rick Pittman, Vice President, Advisory Quality & Delivery, Info-Tech Research Group.

Rick Pittman
Vice President
Advisory Quality & Delivery

Photo of Nora Fisher, Vice President, Shared Services, Info-Tech Research Group.

Nora Fisher
Vice President
Shared Services

Photo of Becca Mackey, Vice President, Workshops, Info-Tech Research Group.

Becca Mackey
Vice President
Workshops

Photo of Geoff Nielson, Senior Vice President, Global Services & Delivery, Info-Tech Research Group.

Geoff Nielson
Senior Vice President
Global Services & Delivery

Photo of Brett Rugroden, Senior Vice President, Global Market Programs, Info-Tech Research Group.

Brett Rugroden
Senior Vice President
Global Market Programs

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Hannes Scheidegger
Senior Vice President
Global Public Sector

About Info-Tech Research Group

Info-Tech Research Group produces unbiased and highly relevant research to help leaders make strategic, timely, and well-informed decisions. We partner closely with your teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for the organization.

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jhakimian@infotech.com

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Why participate in expert interviews?

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Info-Tech Quarterly Research Agenda Outcomes Q2-Q3 2023

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