1. Frame the conversation.
Understand the audience and forum for the business case to best frame the conversation.
2. Time-box the process of building the case.
More time should be spent on performing the action rather than building the case.
3. The business case is a living document.
The business case creates the basis for review of the realization of the proposed business benefits once the procurement is complete.
Besides the small introduction, subscribers and consulting clients within this management domain have access to:
Complete the necessary preceding tasks to building the business case. Rationalize the initiative under consideration, determine the organizational decision flow following a stakeholder assessment, and conduct market research to understand the options.
Conduct a thorough assessment of the initiative in question. Define the alternatives under consideration, identify tangible and intangible benefits for each, aggregate the costs, and highlight any risks.
Finalize the recommendation based on the analysis and create a business case presentation to frame the conversation for key stakeholders.
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Complete the necessary preceding tasks to building a strong business case.
Alignment with business objectives.
Stakeholder buy-in.
1.1 Map the decision flow in your organization.
1.2 Define the proposed initiative.
1.3 Define the problem/opportunity statement.
1.4 Clarify goals and objectives expected from the initiative.
Decision traceability
Initiative summary
Problem/opportunity statement
Business objectives
Put together the key elements of the business case including alternatives, benefits, and costs.
Rationalize the business case.
2.1 Design viable alternatives.
2.2 Identify the tangible and intangible benefits.
2.3 Assess current and future costs.
2.4 Create the financial business case model.
Shortlisted alternatives
Benefits tracking model
Total cost of ownership
Impact analysis
Determine more integral factors in the business case such as ramp-up time for benefits realization as well as risk assessment.
Complete a comprehensive case.
3.1 Determine ramp-up times for costs and benefits.
3.2 Identify performance measures and tracking.
3.3 Assess initiative risk.
Benefits realization schedule
Performance tracking framework
Risk register
Finalize the recommendation and formulate the business case summary and presentation.
Prepare the business case presentation.
4.1 Choose the alternative to be recommended.
4.2 Create the detailed and summary business case presentations.
4.3 Present and incorporate feedback.
4.4 Monitor and close out.
Final recommendation
Business case presentation
Final sign-off