When things go awry and wrong, you need to know what to do to get back on your feet. Incident management is the way to do this. But when things keep going wrong, you need to gear up! in comes problem management. But how do you start with this? Our executive brief gives you a great overview.
As an incident management consulting firm, Tymans Group is happy to offer advice and assistance. We can offer practical solutions which are people-oriented and based on extensive field-experience.
Rise above firefighter mode with structured incident management to enable effective problem management. Get this executive summary to give you an initial view.