And BTW, what is the ONE thing to look for in a consultant - advisor: Passion! TY brings passion to IT resilience, and achieves results for your organisation, your clients and your stakeholders.
Being IT resilient means that your IT operating environment can withstand or at least is prepared for any disruption. These can be planned, such as regular changes to the systems, applications, or even operational instructions, or unplanned, such as large or small incidents.
This resiliency means your business can keep moving forward, and your clients can continue consuming your services.
There are several components to IT resiliency. Click below, or scroll for the quick version.
Resilience governance is all about the Board and Exco oversight and ICT risk management you must have in place to guarantee client services.
Resilient operations implement the policies, guidelines, and instructions set forth by the governance. This is where the rubber hits the road. This is where your IT systems and Operations ensure your clients can access your services, no matter what.
Resilience is not a paper exercise. You must actually test your strength against adverse events.
Stating that you are resilient is one thing; you must be able to prove your resilience according to various regulations, and most notably, you must show and prove it to your clients.
It's very simple. You need someone who has hard experience. Anyone can create a spreadsheet with to-do lists and talk about how resilience laws like DORA and NIS2 need to be implemented. It's not the talk that counts, it's the walk.
Ask the consulting firm: did you actually bring back a company from disaster? Did you actually bring services back to life after they failed completely? Did you lead teams to ensure that our customers could get what they needed, when they needed it? In other words, did you advise your clients on what they needed to do, before bad things happened?
Do you have experience based on real-life issues, to ensure my teams can learn from this and prevent issues from crippling my company? Can you teach them how to address issues pro-actively? Can you teach my business based on true return on investment?
If they can, you have a great partner (ask them for proof.) If they cannot prove it, ask me. Resilience is in my blood.
This gives you our expertise on tap. You have an issue? Call us. You want to have a sparring partner to solve a problem? Call us. You are in need of a sounding board? Call us.
TY provides advisory services as well as traditional consulting. We also execute study and revision services for your policies, standards, procedures and guidelines to ensure compliance with DORA, NIS2 and corporate requirements of both your own company and that of your clients.
Additionally, it is an ideal companion to our Resilience Pack.
As a technical consultant, Gert is an All-Star performer... He has got many wins under his belt... His willingness to work hard, knowledge of regional systems (especially Tokyo) and Microsoft Office is well respected within the Group
Flexibility, Adaptability, problem Solving are Gert's strong points, Exceptionally beneficial in "crisis." I can attest that Gert will always see a problem through. if he needs to hand it off, it will aways have good handoff notes. His business knowledge is good and will part of the next project.
As with the classes for SFC, Gert organised formal classes for all of the Research IT teams.... I would class this job as well done, given everything that was going on with Rsearch IT.
Excellent technical resource. Quick help on issues and provide explanations to regional teams. Often covers for us in the evenings or when things get particularly busy.
Gert time in Japan was a great success. He really helped the IT group through a really difficult tume during the roll out of {the global research publishing system} and had to cover all the bases that had not been properly coverd by the previous person in Japan. Gert's visit also coincided with Stuart's joining into the Asia IT Research group. Gert was very flexible in the hours that he worked and the lenght of time he was out in Tokyo (in the end more than 4 weeks.)
The feedback from both the users and the IT group was VERY positive on Gertt's contribution. He was more than capabable to put across technical points to the IT team, in their language.
Gert is a knowledgeable individual who takes on additional responsibility... rapidly addressng end-user issues and developing custom solutions when needed.
TY delivers on the IT resilience what and how. Get actionable IT, management, governance, and productivity research, insights, blueprints with templates, easy-to-use tools, and clear instructions to help you execute effectively and become IT resilient.
Our TY network base constantly informs us about our IT resilience research and validates it through client experiences. TY adds to that by applying this research to real-world situations in Belgium, the Netherlands, Germany, Europe and the US.
It is tempting to use your gut instinct. Don't. Everything TY does, is data-driven. From our research to our interactions with you, we use an analytical approach to help you move forward with your key IT resilience projects.
All our DIY guides consist of high-quality PowerPoint, Word, Excel, and Visio documents guiding your through every step you need to take to achieve your goal.
Our content is immediately applicable because we provide you with exact steps to take so that you can implement the solution to your IT situation.
Many of the guides contain both the implementation details, as well as presentation materials, where appropriate, for management.
The implementation guides allow you to use your own staff to implement all the required steps.
You can add TY consulting-on-tap support to your guide for an additional fee. This support includes your specific questions about the topic. It may require us to deep-dive into your specific situation, affecting the price. Contact us to discuss.
Should you want more comprehense help, then we offer guided workshops on most of the guides. This is a more expensive addon, where TY connects you with one or more specialist analysts who guide you through the process. Contact us to discuss your needs.
Resilience is not size-dependent. That said, if you are supplying critical services to financial services firms, you may not have a choice. In that case, be prepared to up your game. Call TY in this case. We can help you fulfill third-party requirements, such as the DORA regulation.
In other cases, if you plan to grow your company beyond 25 employees, then yes. Start with the basics through. Make sure you have a good understanding of your current challenges.
If you are just starting out and want to ensure that your company's processes are correct right out of the gate, it's better to give me a call so that we can start you off in the right direction without spending too much.
See also the above question about company size and target clients. If you have fewer than 25 employees and you are not supplying critical services to financial institutions, then maybe some of our guides are not for you. We can still help you organize your resilience, but it may be more cost-effective to use only our TY Advisory services.
Once you grow beyond 25 employees, you will benefit from our processes. Just implement what you need. How do you know what you need? You probably already have an inkling of what is lacking in your organization. If you are unsure, please get in touch with us.
In short, the answer is yes, and TY can help you. Once you know what you are looking for, that guide will allow you to handle it yourself. If you need help selecting the right guide, please get in touch with us.
Before buying the DIY guides, please check out the free Executive Summary when available. If there is no Executive summary available, please contact me with any questions you have.
As these are downloadable products, I cannot provide any refunds, but I will help you with any exchange where you have a good reason.
If you bought the wrong item, please contact me and we'll be happy to provide an alternative item.
Yes, more assistance is available. Tymans Group can provide you with per-guide assistance or work with you on an overall strategy.
Per-guide assistance ranges from a single phone or video consultation to guided implementation or workshop. Alternatively we can go to do-it-for-you implementation or even full-time consulting.
Please contact me for a talk.
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