Build a Digital Workspace Strategy
- IT must figure out what a digital workspace is, why they’re building one, and what type they want.
- Remote work creates challenges that cannot be solved by technology alone.
- Focusing solely on technology risks building something the business doesn’t want or can’t use.
Our Advice
Critical Insight
Building a smaller digital workspace doesn’t mean that the workspace will have a smaller impact on the business.
Impact and Result
- Partner with the business to create a team of digital workspace champions.
- Empower employees with a tool that makes remote work easier.
Build a Digital Workspace Strategy Research & Tools
Start here – read the Executive Brief
Read our concise Executive Brief to find out why you should partner with the business for building a digital workspace, review Info-Tech’s methodology, and understand the four ways we can support you in completing this project.Besides the small introduction, subscribers and consulting clients within this management domain have access to:
- Build a Digital Workspace Strategy – Phases 1-3
1. Identify the digital workspace you want to build
Create a list of benefits that the organization will find compelling and build a cross-functional team to champion the workspace.
- Build a Digital Workspace Strategy – Phase 1: Identify the Digital Workspace You Want to Build
- Digital Workspace Strategy Template
- Digital Workspace Executive Presentation Template
2. Identify high-level requirements
Design the digital workspace’s value proposition to drive your requirements.
- Build a Digital Workspace Strategy – Phase 2: Identify High-Level Requirements
- Sample Digital Workspace Value Proposition
- Flexible Work Location Policy
- Flexible Work Time Policy
- Flexible Work Time Off Policy
- Mobile Device Remote Wipe Waiver Template
- Mobile Device Connectivity & Allowance Policy
- General Security – User Acceptable Use Policy
3. Identify initiatives and a high-level roadmap
Take an agile approach to building your digital workspace.
- Build a Digital Workspace Strategy – Phase 3: Identify Initiatives and a High-Level Roadmap
Workshop: Build a Digital Workspace Strategy
Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
1 Identify the Digital Workspace You Want to Build
The Purpose
Ensure that the digital workspace addresses real problems the business is facing.
Key Benefits Achieved
Defined benefits that will address business problems
Identified strategic business partners
Activities
1.1 Identify the digital workspace’s direction.
1.2 Prioritize benefits and define a vision.
1.3 Assemble a team of digital workspace champions.
Outputs
Vision statement
Mission statement
Guiding principles
Prioritized business benefits
Metrics and key performance indicators
Service Owner, Business Owner, and Project Sponsor role definitions
Project roles and responsibilities
Operational roles and responsibilities
2 Identify Business Requirements
The Purpose
Drive requirements through a well-designed value proposition.
Key Benefits Achieved
Identified requirements that are based in employees’ needs
Activities
2.1 Design the value proposition.
2.2 Identify required policies.
2.3 Identify required level of input from users and business units.
2.4 Document requirements for user experiences, processes, and services.
2.5 Identify in-scope training and culture requirements.
Outputs
Prioritized functionality requirements
Value proposition for three business roles
Value proposition for two service provider roles
Policy requirements
Interview and focus group plan
Business process requirements
Training and culture initiatives
3 Identify IT and Service Provider Requirements
The Purpose
Ensure that technology is an enabler.
Key Benefits Achieved
Documented requirements for IT and service provider technology
Activities
3.1 Identify systems of record requirements.
3.2 Identify requirements for apps.
3.3 Identify information storage requirements.
3.4 Identify management and security integrations.
3.5 Identify requirements for internal and external partners.
Outputs
Requirements for systems for record
Prioritized list of apps
Storage system requirements
Data and security requirements
Outsourcing requirements