Deliver on your company's success by being ahead in reliability and strongly aligned capabilities.
Asset Management • Availability and Capacity Management • Change Management • Configuration Management • Incident and Problem Management • Operations Management • Release management • Service Desk.
Having clear incident management protocols within your company is important to help you deal with any incident which may occur. As an incident management consulting firm, Tymans Group is happy to offer advice and assistance. Thanks to our experience as an incident management firm, we can offer practical solutions which are people-oriented and based on extensive field-experience to provide your company with helpful solutions.
Incident management is all about fighting fires within your company, but fighting fires gives the impression you are not in control. Getting in control is handled within problem management, so we'll deal with that there. In incident management, you need to get in control of an acute situation which has arisen within your firm. You deal with the structural issues in problem management. Repetitive interruptions erode trust in IT, so it is important you deal with these structural issues in a timely manner.
Besides the small introduction, subscribers and consulting clients within our consulting company’s incident management domain have access to:
Problem management is included in this guidance!
Buy Incident and problem management Guidance Now.
Prepare your company for incidents which may occur at any time by setting up proper incident management and risk management protocols with clear guidelines. Our incident management consultancy firm’s CEO Gert Taeymans is happy to advise you on the matter and help you with any issues you encounter during a one-hour talk. Interested? Book an appointment online or contact us through the online form.
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