Availability and Capacity Management

Availability and capacity management are crucial to your reliability.

Develop your availability and capacity management plant and align it with exactly what the business expects.

 The challenge

You have to be wholly aligned with the business expansion to put a strategic plan together for your IT assets and services.

Budget pressures are increasing, be aware that many businesses are over-provisioning by about 59% for computing and about 48% for storage.

On the other hand, about 50% of organizations have experienced downtime and outages due to underprovision?

The same amount of organizations wait an average of 3 months before reacting to provisioning issues.

Our advice


Capacity management must be a core activity within your business processes. Make it a driver of value!

Communication and measurements are essential. Use these to build bridges between the silo's that may exist in your organization. 

Get your stakeholders involved in the discussions about capacity management.

Capacity management is a critical component of availability.

Impact and results 

  • Look at which your business and clients use of infrastructure components.
  • Project future use with client's use and lifecycle management. Don't suffer service loss as a result of capacity management.
  • When you do this, infra becomes a driver of business value, not a cost center.


The roadmap

Besides the small introduction, subscribers and consulting clients within this management domain have access to:

Start here

  • Develop an Availability and Capacity Management Plan – Executive Brief (ppt)
  • Develop an Availability and Capacity Management Plan – Phases 1-4 (ppt)

Conduct your business impact analysis

  • Develop an Availability and Capacity Management Plan – Phase 1: Conduct a Business Impact Analysis (ppt)
  • Business Impact Analysis Tool (xls)

Know your core system and ensure visibility into them

  • Develop an Availability and Capacity Management Plan – Phase 2: Establish Visibility into Core Systems (ppt)
  • Capacity Snapshot Tool (xls)

Make sure you know the firm's business needs.

  • Develop an Availability and Capacity Management Plan – Phase 3: Solicit and Incorporate Business Needs (ppt)
  • Capacity Plan Template (doc)

Know and mitigate your risks.

  • Develop an Availability and Capacity Management Plan – Phase 4 identify and mitigate risks (ppt)


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